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I am a homeowner in Middletown and we are building a very large deck and portico. Gabriel has been so helpful along the way and on top of everything! My contractor connected me to him and since that time, he has provided great suggestions and lightening fast feedback, quotes and updates on deliveries, etc. My wife and I spent a lot of time running around during the design stage and I wish we met Gabriel earlier in the process. I would encourage you to the Long Branch Design Center. That place is well done and would have saved me a lot of time when I started this project.
I am writing to you to acknowledge the wonderful Customer Service that Dan Speight provided… I cannot say enough how much Dan was instrumental in helping me to get my order and delivery completed. From the very beginning to getting the final correct pieces, he was always available and there for me. He is a pleasure to work with and he demonstrated what it means to be Customer focused and dedicated to making a customer happy. His contribution to Builders’ General and personal service represents you in the best way possible.
TJ, I’ve been building and remodeling homes for 43 yrs. I’m always trying to improve on what and how we do things and this Framer Series is great. Thanks to you guys at BG for bringing it in.
Builders’ General has a reputation for high-quality products and great service and I totally agree! The service I received from Jerry Klemm and Matt Carter was thorough, courteous and all around excellent. The item came in sooner than promised and the driver was prompt and super careful. Everyone at Builders’ General knows how to treat a customer.
Dan Whitmeyer represents BGS in just about the best I think any sales manager has ever done. Along with having a great attitude, he’s very organized and gets answers to any of my questions with incredible speed. He’s ALWAYS doing whatever he can to solve my material needs, (even on his days off or after hours). I hate to just mention Dan when you have so many great people and it’s not fair to them. Dan truly takes it on his own to do the right thing, (serve your customers with the best, best knowledge, best product, best delivery), but that is exactly what I’ve known to expect over the last 34 years that I have done business with BGS. BGS is the BEST and all of this trickles down from the top, (You and Tim and your entire family wouldn’t have it any other way).
Builders’ General is at the top of their games in providing education for design professionals and contractors. In addition to their product seminars we also deal with them regularly for client projects. They are always well informed and a pleasure to deal with.